Privacy policy

Privacy Policy for vkdiamonds.com

Last Updated: 25th January 2026

This Privacy Policy describes how vkdiamonds.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. CONTACT

If you have questions about your privacy or wish to exercise your rights, please contact us at: Email: info@vkdiamonds.com

2. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information necessary to process your purchases and improve your experience:

  • Device Information: Collected automatically via cookies and pixels (IP address, browser version, time zone, and how you interact with the Site).
  • Order Information: Collected from you to fulfill our contract (Name, billing/shipping address, payment info - including Stripe, PayPal, and Coinbase, email, and phone number).
  • Customer Support Information: Any information you provide when contacting us for help.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services. For example:

  • We use Shopify to power our online store.
  • We use Google Analytics to understand how customers use the Site.
  • We share information with payment processors (Stripe) and shipping carriers to complete your orders.
  • We may share information to comply with laws or protect our rights.

4. BEHAVIOURAL ADVERTISING

We use your information to provide targeted advertisements or marketing communications we believe may interest you (via Facebook, Google, etc.). You can opt out of targeted advertising through the settings of those platforms or by visiting the Digital Advertising Alliance’s opt-out portal.

5. YOUR RIGHTS (GDPR & CCPA)

If you are a resident of the EEA (Europe) or California (USA), you have the following rights:

  • The right to access the personal information we hold about you.
  • The right to ask for your information to be corrected, updated, or erased.
  • The right to object to automated decision-making. To exercise these rights, please contact us at info@vkdiamonds.com.

6. COOKIES

A cookie is a small amount of information downloaded to your device. We use functional, analytics, and marketing cookies to optimize your experience. You can control cookies through your browser settings, but blocking them may affect how the Site functions. For a full list of cookies used by our platform, please visit Shopify’s Cookie Policy.

7. DATA RETENTION

When you place an order, we will retain your Personal Information for our records unless and until you ask us to erase this information.

8. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.

9. CHANGES

We may update this policy from time to time to reflect changes in our practices or for legal reasons.